Parking Attendant Technician (Fri-Sun 4pm-12am)

The role

The ParkX Remote Management Center Attendant assists with the operation of complex parking sites. This person manages transactions, equipment troubleshooting, customer interactions, and the contract parker program.

What you will do

• Process exception transactions according to company policy
• Leverage Microsoft Office, point-of-sale systems, and parking management software
• Maintain knowledge of automated parking equipment and access control systems
• Assist in troubleshooting equipment and system errors
• Deliver customer interactions and issue resolution
• Oversee the contract parker program including onboarding, billing, and collections
• Respond to escalated concerns and document resolution outcomes
• Ensure sites are maintained and safety procedures are observed
• Determine maintenance or repair needs and forward to Property Manager
• Complete daily activity reports and accident reports

Required qualifications

• High school degree
• Ability to work weekends
• Ability to perform basic math calculations
• Ability to read and comprehend verbal instructions and written correspondence
• Ability to communicate effectively both verbally and through written correspondence
• Have and maintain a valid driver's license
• Ability to safely drive a standard or automatic transmission vehicle
• Ability to maintain a professional and friendly demeanor
• Ability to provide customer resolution in a professional and friendly manner
• Must be highly credible and trustworthy
• Must hold oneself and others accountable
• Must have a positive, can-do attitude

Nice to have

• One to two years' experience in a service or related industry of which 3 months must have been in a parking setting

Benefits

• Medical
• Dental
• Vision
• 401K Match
• Life Insurance
• Opportunities for Advancement
• Annual Professional Development Funds
• Free Parking and EV charging
• Parental Leave Program

About the company

Comstock is an expanding portfolio company.