Conference & Events Lead

The role

This operational lead manages shifts and maintains premium event spaces at Convene 155 Bishopsgate. You will oversee venue security, support the on-site team, handle minor maintenance, and manage room setups.

What you will do

• Conduct quality inspections of the building, conference, and breakout rooms.
• Log building faults and repairs in the maintenance database.
• Communicate with the central facilities team regarding maintenance issues.
• Carry out minor maintenance tasks and delegate work.
• Monitor and schedule external building contractors.
• Coordinate preventative maintenance activities.
• Update the Housekeeping/Facilities SOP manual and train personnel.
• Monitor recycling and waste removal.
• Manage the transition of client events from booking to event day.
• Supervise the daily tasks of the housekeeping/facilities team.

Required qualifications

• Good written and verbal communication skills
• Good understanding of audio-visual equipment and troubleshooting
• Good organisational skills
• Good customer service skills
• Strong eye for detail
• Team player
• Proficiency in Microsoft Excel and Word

Benefits

• Generous paid time off, including an extra day off for your birthday
• Participation in our pension scheme with contributions from Convene
• Professional development support
• Wellness subsidy to support your wellbeing
• Savings on bikes and equipment through Convene’s Cycle to Work programme

Before you apply

• Candidate must currently reside in the UK
• Must be able to work in the UK without sponsorship

About the company

Convene is a premium hospitality company that designs and operates meeting, event, flexible office, and membership spaces. It has a network of 38 locations across nine cities in the U.S. and UK.