Venue Manager, Live Events

The role

The Venue Manager will oversee all aspects of property management and deliver a hospitality experience to clients and guests. You will manage product offerings including meetings, reception, and workplace amenity operations while directing service, AV/Technology, event operations, and culinary philosophy.

What you will do

• Establish the strategic operating plan to achieve financial and quality goals
• Oversee and coordinate the setup and execution of all functions
• Manage building management including health and safety and maintenance
• Work with the sales team to implement a strategy for developing business
• Negotiate, sell, and develop strong client relationships
• Represent the venue at local and corporate networking functions
• Manage property payroll and ensure accurate reports
• Ensure the development and training of all new and existing staff
• Produce an annual business plan for the venue
• Prepare, justify, and monitor annual income and expenditure

Required qualifications

• Demonstrated ability to lead and develop other team members
• Experiencing leading an operations team
• Ability to work effectively with clients
• Willingness to roll up your sleeves and work alongside your team to get the job done
• Commitment to a high level of service delivery
• Eagerness to build a team from the ground up

Nice to have

• Previous pre-opening operations experience advantageous

Benefits

• Private medical insurance
• Subsidised eye care
• Subsidised fitness membership
• Employee Assistance Program
• 25 days annual leave plus bank holidays
• Company sick pay
• Bonus scheme
• Interest-free loan for rail season tickets & further education
• Subsidised bicycle purchase through Cycle to Work scheme
• Continuous professional and personal development support
• Employee recognition and reward programs
• Opportunities to volunteer, donate, and participate in community give-back initiatives

Before you apply

• Must currently reside in the UK
• Must be able to work in the UK without sponsorship

About the company

Convene Rathbone is a 54,000-square-foot Meetings & Events destination in London's West End opening in Spring 2027. The venue combines hospitality with production capabilities for immersive experiences.