Medical Assistant (MA) - Urgent Care

The role

Medical Assistants deliver patient care, assist healthcare providers, and support clinic operations. Duties include conducting triage, performing clinical procedures, and documenting patient information in electronic health records.

What you will do

• Engage with patients and address inquiries regarding medical conditions, treatment plans, and medications.
• Explain prescribed medications, dosage instructions, and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Conduct preliminary evaluations to triage patients.
• Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures.
• Document patient information in electronic health records (EHRs).
• Administer medications under the supervision of licensed healthcare providers in NH and ME.
• Communicate with providers and other healthcare professionals.
• Collaborate with providers on discharge plans.
• Welcome and support the training of new team members.

Required qualifications

• High school diploma or GED
• Medical Assistant certification with at least one year of experience or two years of experience working as a Medical Assistant
• American Heart Association or American Red Cross BLS certification
• Proficient with Microsoft Office Suite or related software
• Ability to learn Experity as well as other business systems

Nice to have

• 1-2 years of patient triage experience in an urgent care or emergency department

Benefits

• Collaborative team environment
• Urgent care services at no cost to team members and their families
• Health, dental, and vision coverage
• Company paid short-term disability
• Optional pet insurance
• 401k match after one year of service
• Access to primary care depending on location
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts on services and products

About the company

ConvenientMD is working to improve how patients and providers experience healthcare in New England.