Medical Receptionist

The role

You will greet patients, complete registrations, and manage clinic flow. You will also handle insurance inquiries, collect payments, and perform administrative duties.

What you will do

• Welcome and greet patients to the clinic
• Register patients and complete required forms
• Handle insurance and billing inquiries
• Aid ill or distraught patients
• Collect payments, insurance co-pays, and prescription charges
• Request card on file and follow-up on patient balances
• Manage patient reservations and registration
• Assist in scheduling specialist referrals
• Answer and direct phone calls
• Perform administrative duties like photocopying and filing

Required qualifications

• High School Diploma or GED
• Proactive and confident communicator
• Detail-oriented with excellent organizational skills
• Compassionate, authentic, and patient focused
• Proficient in Microsoft Office Suite or related software
• Effective communicator and cross collaborator
• Strong analytical and problem-solving skills
• Ability to maintain confidentiality in accordance with HIPAA regulations

Nice to have

• Medical Receptionist certification
• Previous experience in a medical receptionist role or similar customer service position
• Familiarity with medical terminology and basic knowledge of insurance processes
• Experience using electronic records management software
• Experience working with insurance billing and coding information

Benefits

• Collaborative team environment
• Urgent care services at no cost to team members and families
• Health, dental, and vision coverage
• Company paid short-term disability
• Optional pet insurance
• 401k match after one year of service
• Access to primary care depending on location
• Educational Alliance with Purdue University Global and reduced tuition rates
• Employer rewards and access to discounts

Before you apply

• Must be able to travel for training shifts within a one hour commute
• Must be able to work at a minimum of three other ConvenientMD locations within a one hour travel distance

About the company

ConvenientMD is working to improve how patients and providers experience healthcare in New England.