Medical Lab & Inventory Courier Coordinator - 30 hours/week

The role

This person will oversee and support the daily operations of the medical courier team. They will ensure the safe and compliant transport of laboratory specimens, medical supplies, and equipment between clinics, the warehouse, and the central laboratory.

What you will do

• Serve as the main point of contact for couriers, clinic staff, lab personnel, and warehouse teams
• Monitor courier activity and respond to urgent or unplanned requests
• Ensure compliance with specimen handling, biohazard transport, and HIPAA regulations
• Maintain accurate courier logs, delivery records, and route tracking data
• Process internal clinic orders through procurement software and prepare shipments
• Receive incoming shipments and organize products in the warehouse
• Manage inventory levels, barcode inventory, and replace stock
• Schedule and track routine vehicle maintenance
• Support reporting needs and data entry using Microsoft Office
• Identify opportunities to improve route efficiency and service reliability

Required qualifications

• High school diploma or equivalent
• 2+ years of experience in courier coordination, dispatching, or logistics
• Excellent verbal and written communication skills
• Knowledge of specimen handling, chain of custody, and biohazard transport protocols
• Proficiency in Microsoft Office, route tracking, dispatch software, and reporting tools
• Must be able to lift, carry, and move up to 50 pounds regularly

Nice to have

• Associate degree
• Experience in medical or clinical settings

Benefits

• Urgent care services at no cost to team members and their families
• Health, dental, and vision coverage
• Company paid short-term disability
• Optional pet insurance
• 401k match after one year of service
• Access to primary care
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts on services and products

Before you apply

• Completion of a Medical/Physical examination is required prior to hire

About the company

ConvenientMD works to improve how patients and providers experience healthcare in New England. They are on a mission to make good health more convenient for all.