Lead Medical Assistant - Littleton, NH

The role

You will provide clinical leadership and guidance to the medical assistant team while supporting daily clinic operations. You will also work scheduled clinical shifts alongside peers to provide patient care.

What you will do

• Oversee and optimize daily clinic operations
• Assist with scheduling operations for the clinic
• Collaborate with healthcare providers and support staff
• Enforce clinic policies and procedures
• Act as the point of contact for patient feedback
• Place and manage orders for medical supplies, equipment, and materials
• Coordinate with the finance department to track expenses
• Recruit, train, supervise, and engage clinic staff
• Support performance evaluations and provide ongoing feedback
• Collaborate with the Practice Manager and Regional Leadership on strategic initiatives

Required qualifications

• Certified or registered Medical Assistant (CMA/RMA)
• Demonstrated ability to mentor, support, and positively influence a clinical team
• Demonstrated experience in a lead or supervisory capacity within a healthcare setting
• Ability to work independently
• Effective written and verbal communicator
• Familiarity with medical terminology, clinical workflows, and patient care practices
• Experience with Microsoft Office, specifically SharePoint, Word, and Excel

Nice to have

• Previous lead, supervisory, or mentoring experience
• Experience supporting onboarding and training of clinical staff
• Experience with inventory management, clinic inspections, or quality initiatives
• Experience with When to Work, Clockwise, ADP, and Envi

Benefits

• Collaborative team environment
• Urgent care services at no cost to team members and their families
• Health, dental, and vision coverage
• Company paid short-term disability
• Optional pet insurance
• 401k match after one year of service
• Access to primary care depending on location
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts on services and products

About the company

ConvenientMD is working to improve how patients and providers experience healthcare in New England. They are on a mission to make good health more convenient for all.