Account Manager

The role

The Account Manager will manage key media and entertainment accounts. You will work with video, AI Agent, advertising, and digital application teams to grow account revenue and ensure customer value.

What you will do

• Identify and pursue expansion opportunities within customer base
• Own the renewal process end-to-end
• Manage contractual negotiations and execution of expansion and renewal contracts
• Responsible for overall management of the account internally and externally
• Meet with the customer onsite to build relationships
• Set the overall strategy for the account
• Partner with technical colleagues to expand products and grow account revenue
• Ensure the customer is getting value from products and services
• Develop strong and long-term client relationships with key leaders
• Map out the organization of large and complex media and entertainment accounts

Required qualifications

• 5+ years of experience in Sales and/or Account Management at a leading technology company selling enterprise technical solutions
• Successful record of sales and growing new product adoption and revenue
• Motivation to proactively deliver client follow ups and organize meetings
• Comfortable multi-tasking, independently prioritizing tasks by business impact, and working collaboratively with an internal team
• Drive to learn about Conviva's new products and our customers' business goals
• Excellent relationship building skills

Nice to have

• Experience selling AI, analytics, and/or big data

Benefits

• equity
• benefits

About the company

Conviva is the experience analytics platform for AI agents, apps, and streaming. It is a privately held company headquartered in Silicon Valley, California.