Residential Security Agent, Ad Hoc Part Time (San Francisco Bay Area)

The role

Residential Security Agents provide onsite security services as members of a client's residential physical security team. They monitor access control systems, support incident management, and coordinate emergency response.

What you will do

• Support threat management and emergency response
• Monitor and manage camera systems, access control technology, and other security tools
• Monitor critical facility functions as assigned
• Address unknown visitors, phone calls, and other contacts
• Maintain rapport and communication regarding client needs and service issues
• Provide high standard of customer service to clients, guests, and staff
• Ensure client deliverables are met
• Communicate risks to personnel, property, or privacy
• Complete client-required plans, surveys, or reports
• Communicate with co-workers, management, and clients professionally

Required qualifications

• Current CA state guard card
• Current CPR/AED/First Aid certificate
• Track record operating within a high-touch, customer service environment
• Professional bearing and customer service skills
• Ability to adapt to fast-paced environments
• High ethical standards with ability to handle confidential and sensitive information
• Excellent written and verbal communication skills
• Skilled in synthesizing facts, concepts, and principles
• Emotional intelligence and a customer-focused approach
• Valid Driver’s License
• Ability to patrol a large property on foot covering long distances and demanding terrain
• Ability to assist client if injured or needs evacuating

Nice to have

• Operational experience with residential security teams, executive protection details and/or high-profile corporate security teams
• Executive Protection and/or Tactical training (Military/Law Enforcement)

Benefits

• 401 (k) including employer match
• Paid Sick Leave
• Coaching and Mentoring Opportunities

About the company

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. They provide holistic security solutions for private clients and corporations globally.