Senior Technical Product Manager

The role

You will drive the execution of a unified technology experience for clinicians and patients. This includes managing EHR/EMR implementations, care management platforms, patient engagement tools, and healthcare data analytics.

What you will do

• Lead prioritization and execution of customer EHR/EMR integrations and implementation capabilities.
• Own and drive the product roadmap for patient and provider engagement applications, integration, analytics, and APIs.
• Define requirements by working with solutions, clinical, and other teams.
• Create user stories and acceptance criteria.
• Iterate with development teams to turn user stories into product features.
• Drive knowledge transfer to the solutions team regarding owned features.
• Take on other projects including design, complex testing, root cause analysis, and creation of BI and reporting assets.

Required qualifications

• 5+ years’ agile and advanced product management experience.
• Practical competency with all skills and responsibilities of a “ full stack product manager ”
• Deep knowledge of EHR/EMR workflows with healthcare interoperability standards such as FHIR, HL7, integration strategies and tools.
• Ability to function with a high level of autonomy, driving multiple projects in parallel, and to provide multiple option proposals with risk/benefit analyses.
• Ability to make trade-off decisions between possible and desirable.
• Demonstrated use of data and forecasting to build business cases, analyze performance and drive decision-making.
• Demonstrated success building enterprise healthcare solutions navigating HIPAA, data privacy, payer and other constraints.
• Exceptional written and verbal communication skills.
• A positive, proactive mindset, combined with excellent prioritization and task management skills.
• Ability to storyboard, and create basic mockups and wireframes.
• Analytical, methodical approach to problem solving.
• Strong competency with Azure DevOps or equivalent SDLC platform, and the application of INVEST or similar structured approaches to user story-writing.

Nice to have

• Knowledge of behavioral healthcare domain - clinical workflows, care delivery, revenue cycle,etc.
• Some form of highly technical experience (e.g. as a software developer, BI/data developer, etc.).
• Demonstrated expertise with reporting and analytics tools (QuickSight, Tableau, XLS modeling).
• Experience as a Salesforce.com end user.
• preferably with Salesforce platform

Benefits

• 100% remote with employer supplied computer equipment
• $50.00/month non-taxable remote stipend
• 10 paid holidays, sick time, and flexible PTO plans
• Medical, Dental, and Vision plans effective on the first day of employment
• First Stop Health to medically enrolled members and their immediate family members for FREE
• Employer paid Short Term Disability and Long Term Disability plans
• Employer paid Life and AD&D insurance of $50,000
• Employer paid Parental Leave of 12 weeks
• 401K

About the company

Concert Health is a diverse and inclusive Equal Opportunity Employer. They are dedicated to providing a safe, equitable, respectful, and supportive work environment.