Channel Account Manager (Swedish Speaking)

The role

The Channel Account Manager – Nordics drives growth, retention, and expansion across an established base of Nordic Managed Service Provider partners. This role acts as the primary commercial owner for partners within a distributor-aligned model.

What you will do

• Manage a defined portfolio of existing Nordic MSP partners as the primary commercial point of contact.
• Operate within a sell-to and sell-through partner sales model in alignment with Nordic distributors.
• Build and maintain long-term partner relationships to drive retention, expansion, and partner health.
• Act as an escalation point for commercial matters.
• Achieve personal annual sales targets based on total contract value.
• Drive growth through upsell and cross-sell motions within the existing partner base.
• Manage the full sales cycle from opportunity qualification to close.
• Negotiate contract terms, discounts, and implementation scope.
• Qualify and develop opportunities within existing accounts.
• Provide accurate monthly, quarterly, and annual forecasts.

Required qualifications

• Fluence in Swedish is essential for this role.
• Strong understanding of the Nordic MSP and IT channel ecosystem.
• Knowledge of MSP, TSP, and security-focused technology markets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving capabilities.
• Organised, detail-oriented, and effective in prioritising multiple partners.
• Ability to work independently with limited supervision.
• Proficiency in Salesforce, Outreach, and modern sales tooling.
• Bachelor’s degree in related field or equivalent business experience.
• 3 years of experience in account management, client success, or sales.
• Proven track record of meeting or exceeding client satisfaction and retention targets.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and reporting software.

Nice to have

• Knowledge and hands-on experience within the Nordic MSP channel

About the company

ConnectWise is a global software company with over 3,000 colleagues. Its suite helps over 45,000 partners manage businesses, sell efficiently, and automate service delivery.