Senior Product Manager – Universal KYC (MetaMask Passport)

The role

You will own the vision and roadmap for Universal KYC and MetaMask Passport. You will build an identity platform and design a low-friction KYC experience to be used across the MetaMask product stack.

What you will do

• Own the vision and roadmap for Universal KYC and MetaMask Passport
• Build the underlying identity platform and scalable verification primitives
• Design a seamless, low-friction KYC experience
• Drive adoption across MetaMask by partnering with internal teams
• Lead execution end-to-end and align cross-functional teams

Required qualifications

• Proven experience building or scaling identity verification (IDV), KYC, or onboarding products
• Strong background in fintech
• Hands-on experience working with identity verification providers (IDV vendors) such as Sumsub, Veriff, Onfido, Persona, or Stripe Identity
• Familiarity with compliance workflows, including KYC, KYB, and customer due diligence (CDD) processes
• Track record of delivering platform products adopted across multiple teams
• Ability to operate across both technical systems and user experience

Nice to have

• Exposure to Web3
• First-principles thinker with strong product judgment
• Deep user empathy with a focus on reducing friction and cognitive load
• Strong understanding of trust, privacy, and compliance trade-offs
• Clear, structured communicator who drives alignment and momentum
• High ownership and ability to operate in ambiguity

Before you apply

• Unable to consider applications from candidates based in France, Italy, or Germany
• Applicants may be required to submit to background and identity verification checks

About the company

MetaMask is building a future where users can unlock the full product stack through a single, seamless identity experience. It is a self-custodial financial platform with 100M+ downloads.