Principal Product Designer

The role

The Principal Product Designer drives strategy and execution for complex product initiatives. You will define long-term UX vision for a major product pillar and influence decisions across multiple teams.

What you will do

• Define the long-term UX vision and design strategy for a major product pillar.
• Own the end-to-end design lifecycle for ambiguous and technically challenging product areas.
• Influence key stakeholders across Product, Engineering, Data Science, and Executive Leadership.
• Serve as a core leader and contributor to the Design System.
• Partner with Research and Data teams to synthesize data into design hypotheses.
• Hire, mentor, and coach a small team of senior and staff-level product designers if on the management track.
• Provide high-level direction and strategic oversight for projects executed by direct reports if on the management track.

Required qualifications

• 10+ years of progressive experience in Product Design, UX Design, or Interaction Design.
• Experience defining and driving design strategy for an entire product vertical or platform.
• Portfolio showcasing systemic thinking, data-informed strategy, and executive communication.
• Deep understanding of modern software architecture, technical constraints, and front-end frameworks.
• Ability to articulate complex design concepts to a non-design audience, including C-level executives.
• Ability to thrive in ambiguous, fast-paced environments.
• Deep expertise in designing integrated SaaS workflow tools and platforms built for business and consumer users.
• Understanding of how design impacts conversion, adoption, and retention in a subscription model.

Nice to have

• 3+ years of experience managing and developing designers (for those interested in the managerial track).
• Familiarity with Generative AI tools and processes.
• Experience leveraging AI-driven analysis of customer feedback, research data, and usage patterns.

Benefits

• Health and welfare benefits
• Paid leave
• Opportunities to grow your career
• Professional development opportunities
• Generous paid time off policy
• Competitive benefits package

Before you apply

• We may fill this job opening prior to the deadline if a candidate is selected by us.

About the company

Constant Contact helps business owners, entrepreneurs, non-profits and individuals to succeed by giving them tools to grow online.