Inside Sales Representative (Hybrid - Waltham, MA / Boston, MA)

The role

You will connect with prospective customers to understand their business and marketing needs. You will recommend digital marketing products and convert warm leads into customers in a one-call-close environment.

What you will do

• Manage a high volume of outbound calls to warm leads and convert qualified prospects into paying customers.
• Conduct thoughtful needs assessments to understand each prospect's business goals, challenges, and marketing opportunities.
• Recommend appropriate products and solutions based on customer needs.
• Navigate questions, objections, and customer concerns throughout the sales process.
• Close new business in a fast-paced, one-call-close environment.
• Develop and maintain knowledge of products, services, pricing, and promotions.
• Manage assigned leads and sales activities in Salesforce.
• Achieve individual sales, conversion, productivity, and quality targets.
• Apply coaching and performance feedback to strengthen sales effectiveness.
• Deliver a positive and professional customer experience.

Required qualifications

• Bachelor's degree or at least one year of relevant sales experience.
• Able to independently assess customer needs and translate them into relevant product recommendations.
• Comfortable overcoming objections, navigating customer concerns, and asking for the sale.
• Motivated by a fast sales cycle, individual performance goals, and results-based rewards.
• Strong and persuasive verbal and written communicator.
• Organized and able to manage a high volume of leads and customer interactions.
• Coachable, adaptable, and willing to adjust approach based on feedback and results.
• Passionate about helping small businesses succeed.

Nice to have

• Experience using Salesforce or another customer relationship management platform

Benefits

• Uncapped commission plan
• Comprehensive training
• Ongoing coaching
• Opportunities to grow career
• Generous paid time off policy
• Competitive benefits package

Before you apply

• We may fill this job opening prior to the deadline if a candidate is selected by us.

About the company

Constant Contact helps business owners, entrepreneurs, non-profits and individuals to succeed by giving them tools to grow online.