Design Center Coordinator

The role

The Design Center Coordinator serves as the primary point of contact for clients from arrival through post-visit follow-up. This role manages the client journey, coordinates with consultants, and maintains CRM data to support sales execution.

What you will do

• Serve as the primary point of contact for assigned clients during initial engagement and early project stages
• Welcome, qualify, and establish rapport with clients upon arrival
• Facilitate introductions to Category Consultants or Product Specialists
• Maintain continuity for returning clients and builder or trade accounts
• Drive disciplined post-visit follow-up to reinforce next steps
• Document key appointment details including project stage, scope, and product interests
• Maintain clean, timely CRM data
• Coordinate internally to confirm selections and monitor quoting and estimate progress
• Identify opportunities to enhance client scope through product suggestions
• Support showroom events and client-facing activity

Required qualifications

• Minimum of 7 years of experience in the building industry and/or consultative sales environment
• Demonstrated ability to manage complex projects
• Demonstrated ability to guide high expectation clients
• Demonstrated ability to support sales teams with confidence and credibility
• Ability to speak or hear
• Ability to sit for extended periods of time
• Ability to stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms
• Specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Benefits

• Medical
• Dental
• Vision
• Employer Paid Basic Employee Life and AD&D Insurance
• Employer Paid Long Term Disability
• Flexible Spending Accounts
• Voluntary Short-Term Disability
• Voluntary Life and AD&D Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance

About the company

Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.