Customer Service Representative- Front Desk

About the job

POSITION OVERVIEW The Customer Service Order Entry role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information. Essential Functions - Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services - Manage order entry process - Communicate with Sourcing team and SOPT to secure needed product - Communicate with…