General Manager, Glass Division

The role

The General Manager will lead and oversee operational performance across the Glass Division. This role involves driving efficiency, profitability, quality, safety, and customer satisfaction across fabrication, installation, service, scheduling, project coordination, and warehouse functions.

What you will do

• Oversee day-to-day operations for the Glass Division.
• Establish operational priorities, performance standards, and accountability measures.
• Monitor project workflows from order intake through final completion.
• Identify and solve operational bottlenecks and process inefficiencies.
• Develop and manage operating budgets and monitor expenses.
• Evaluate key financial and operational metrics to drive profitability.
• Lead, develop, and support operations managers, supervisors, and team members.
• Ensure projects are completed accurately, safely, on schedule, and within budget.
• Promote a safety-first culture across all operations.
• Implement processes and tools to improve visibility into project status and performance.

Required qualifications

• Significant experience in operations leadership.
• Demonstrated success managing multiple operational functions, teams, and competing business priorities.
• Strong understanding of project execution, scheduling, labor management, inventory control, quality assurance, and customer service.
• Proven ability to manage budgets, analyze financial performance, control operating costs, and improve profitability.
• Experience leading and developing managers, supervisors, and frontline employees.
• Strong problem-solving, organizational, communication, and decision-making skills.
• Ability to interpret operational and financial reports.
• Proficiency with business systems, project management tools, and Microsoft Office applications.
• Ability to balance strategic planning with hands-on operational leadership in a fast-paced environment.
• Regularly required to speak or hear.
• Frequently required to sit for extended periods, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms.
• Specific vision abilities required including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nice to have

• Bachelor's degree in business administration, Operations Management, Construction Management, or a related field
• Experience within the glass, glazing, construction, building materials, specialty contracting, or installation services industry
• Experience overseeing glass fabrication, commercial or residential glazing, shower enclosures, mirrors, glass doors, storefront systems, or related specialty glass products
• Familiarity with construction drawings, measurements, estimating, material takeoffs, fabrication processes, and installation requirements
• Experience managing field installation teams, service operations, project schedules, and subcontractor relationships
• Experience leading operations across multiple locations or business units
• Demonstrated success implementing process improvements that increase productivity, reduce rework, improve customer satisfaction, and strengthen margins

Benefits

• Medical
• Dental
• Vision
• Employer Paid Basic Employee Life and AD&D Insurance
• Employer Paid Long Term Disability
• Flexible Spending Accounts
• Voluntary Short-Term Disability
• Voluntary Life and AD&D Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance

About the company

Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.