General Manager

The role

This person will lead and oversee all local operational functions in the Birmingham market. They will direct warehouse operations, dispatch, fleet management, field service management, and installation performance.

What you will do

• Direct all aspects of Birmingham operations including warehouse, dispatch, fleet, and field service
• Manage and support Warehouse, Dispatch, and Installation leadership
• Oversee capacity planning, staffing, and production schedule completion
• Partner with the Fabrication Manager to ensure quality, safety, and timely delivery
• Manage inbound and outbound warehouse operations, inventory control, and order accuracy
• Ensure optimal routing, loading, and scheduling for on-time delivery
• Oversee Birmingham fleet including box trucks, service vans, and pickups
• Recruit, train, and develop the Birmingham operations team
• Implement and manage operational systems including SYSPRO ERP, DispatchTrack, and Samsara
• Track KPIs, analyze data, and execute process improvements

Required qualifications

• 7+ years in operations management
• Ability to build, develop, and lead teams across warehouse, dispatch, fleet, and field service functions
• Strong project management skills
• Detail orientation
• Ability to thrive in a fast-paced, growth environment
• Track record of ensuring high levels of installation quality and customer satisfaction
• Excellent verbal and written communication skills
• Strong problem-solving and decision-making abilities
• Experience with inventory management, logistics platforms, and process improvement initiatives
• Commitment to delivering outstanding service and operational excellence
• Ability to manage multiple projects and priorities simultaneously
• Knowledge of safety and regulatory standards relevant to operations

Nice to have

• Experience in building products distribution, construction services, or related industries
• SYSPRO, DispatchTrack, and Samsara experience

Benefits

• Medical
• Dental
• Vision
• Employer Paid Basic Employee Life and AD&D Insurance
• Employer Paid Long Term Disability
• Flexible Spending Accounts
• Voluntary Short-Term Disability
• Voluntary Life and AD&D Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance

About the company

Construction Resources (CR) is a leading building products distributor serving the Southeast with a portfolio that includes countertops, appliances, lighting, garage doors, fireplaces, flooring, and more.