Recruiter: Intermediate 1

The role

The Intermediate Contract Recruiter manages full-cycle recruitment for high-volume call center hiring classes. This role involves collaborating with hiring managers and workforce planning teams to hire candidates for customer service, sales, and support roles.

What you will do

• Manage full-cycle recruitment for high-volume call center hiring classes.
• Execute recruiting strategies to meet staffing forecasts and class start requirements.
• Build and maintain candidate pipelines through various channels.
• Conduct phone and virtual interviews to assess candidate qualifications.
• Partner with hiring leaders to provide recommendations and updates.
• Coordinate interview logistics.
• Prepare and extend employment offers.
• Monitor candidate progression and mitigate risks to class readiness.
• Maintain accurate candidate records in the Applicant Tracking System.
• Analyze recruiting activity and hiring metrics.

Required qualifications

• Bachelor's degree; OR 4 additional years of related experience may be substituted in lieu of a degree.
• 2+ years of recruiting experience in high-volume, call center, customer service, sales, operations, or similar environments.
• Experience supporting class-based hiring and large-scale recruiting initiatives.
• Ability to manage multiple requisitions and competing priorities.
• Experience utilizing Applicant Tracking Systems (ATS) such as Workday, iCIMS, Taleo, or similar recruiting platforms.
• Strong interviewing, candidate assessment, and relationship-building skills.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail and process accuracy.
• Experience interpreting recruiting metrics and using data to drive recruiting decisions.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Teams.
• Ability to thrive in a fast-paced, high-volume recruiting environment.
• Strong customer service mindset.

Benefits

• Medical coverage through Blue Cross Blue Shield, with two plan options
• Dental and vision coverage
• Life, critical illness, and accident insurance through Unum
• Flexible Spending Account and Dependent Care FSA options through Navia
• Health Gap Insurance through Sun Life
• 401(k) retirement plan through The Standard, with eligibility after six months

About the company

Cook Systems is a veteran-owned IT consulting company that has partnered with organizations for over 30 years. Their work spans technology consulting, talent development, and AI-enabled solutions.