Complex Claims Specialist, Cyber - Germany (m/w/d)*

The role

You will handle complex cyber insurance claims and coordinate with external partners like breach and defense counsel. You will also support the underwriting team and manage relationships with brokers and stakeholders in the German market.

What you will do

• Handle the intake of cyber incidents and coordinate external partners
• Evaluate the full portfolio of claims in Germany
• Record and recommend loss reserves in accordance with guidelines
• Handle complex and litigated claims including third party liability
• Maintain accurate file documentation in the claims system
• Assess liability, quantum and coverage on claims
• Monitor third-party service providers regarding quality, strategy and spend
• Maintain and develop relationships with brokers, insured stakeholders and key partners
• Identify and pursue settlement opportunities
• Work with legal counsel to coordinate defense strategy

Required qualifications

• 3+ years of experience handling cyber claims
• German Law Degree
• Knowledge of GDPR and German regulatory requirements
• Fluent in German & English

Nice to have

• Handling wider financial lines claims, including D&O, E&O
• Handling European cyber incidents
• Relevant experience in the insurance industry, ideally including claims handling for the Austrian and/or Swiss market

Benefits

• 100% public healthcare coverage
• 30+ paid holidays
• Annual home office stipend
• Statutory pension
• Mental & physical health wellness programs
• Competitive compensation and opportunity for advancement

About the company

Coalition is an Active Insurance provider founded in 2017 that combines insurance coverage with cybersecurity tools. The company focuses on helping businesses manage and mitigate potential cyberattacks.