Director of Product, Risk & Response

The role

This role leads a new grouping of Underwriting, Claims, and Security to create a continuous risk lifecycle feedback loop. You will manage a team of product managers and steer the strategy that connects these three domains. The position focuses on using influence to integrate security telemetry, risk selection, and claims outcomes.

What you will do

• Ensure product strategy across underwriting, claims, and security is consistent.
• Build and develop the product team including hiring and coaching PMs.
• Own the feedback loops between underwriting, claims, and security areas.
• Own the product surface for security adoption and product-led growth.
• Partner with Data and Engineering to advance model-driven workflows and ML-assisted tooling.
• Drive major platform evolution and systems migrations.
• Define success metrics that span the portfolio.
• Represent these areas to executive leadership, brokers, and cross-functional partners.
• Use AI consistently in how you and your team work.

Required qualifications

• 10+ years in product
• Several years leading and developing product managers
• Track record of owning a multi-domain or platform portfolio
• Ability to lead in technically deep, model-driven, or data-heavy product areas
• Strong people leadership
• Experience with major platform migrations or systems transformations
• Exceptional communication and influence skills
• Comfort with ambiguity and a build mindset
• Daily fluency with AI tools as part of product work

Nice to have

• Experience with the business of insurance or other regulated financial products
• Familiarity with cybersecurity products, MDR/EDR, security operations, or incident response
• Prior work shipping products built on predictive models, risk scores, or automated decisioning

Benefits

• 100% medical, dental, and vision coverage
• 401(k) retirement plan with competitive employer match
• Flexible PTO
• Up to 14 weeks of paid leave for birthing parents
• 8 weeks of paid parental leave for non-birthing parents
• Annual home office stipend
• WeWork access
• Mental & physical health wellness programs like One Medical, Headspace, Wellhub, and more

About the company

Coalition is an Active Insurance provider designed to help prevent digital risk. Founded in 2017, it combines insurance coverage and cybersecurity tools to help businesses manage cyberattacks.