Cognite
Senior Account Manager
UAE Abu Dhabi. Posted 9 months ago
The role
The Senior Account Manager manages relationships with most valuable customers to ensure they realize product value. You will drive expansions, secure renewals, and develop value roadmaps for assigned accounts.
What you will do
- Managing the relationship with Cognite’s most valuable customers
- Developing a trusted advisor relationship with key stakeholders and executive sponsors
- Ensuring Cognite activities align with the customer's business case and strategy
- Driving expansions and securing renewals for assigned accounts
- Developing value roadmaps and account plans
- Working with the Sales organization to close upsell/cross sell opportunities
- Communicating the product roadmap to customers
- Serving as the voice of the customer to product management and customer community management
- Collaborating with Field Marketing/Account Development team for customer engagement
- Identifying and assessing renewal risks and collaborating with internal teams to ameliorate
Required qualifications
- 5+ years experience and a demonstrable track record in leading customer engagements as an Account manager or related role
- A rich understanding of Account management methodologies and practices including segmentation, customer journey, and customer health scoring
- Commercial experience in renewals and upselling
- Track record of expanding complex enterprise deals
- SaaS, Data Platforms and Oil & Gas background
- Fluent in written and spoken English
- Proven experience of selling at C-Level both in business and IT
- Experience of collaborating together with channel partners
- Experience working at a high-growth scale-up organization
- Familiarity with Salesforce, MEDDPICC, and Clari
Nice to have
- Verbal skills in Arabic are an advantage
Benefits
- Competitive salary
- Pension plan
- Insurance
- Parental benefits
About the company
Cognite is a global leader in industrial software with an Industrial DataOps platform called Cognite Data Fusion®. The company builds AI and data solutions to drive industrial digitalization.