Clinical Trial Associate (Associate, Rater Services)

The role

The Associate, Rater Services (Clinical Trial Associate) supports the timely delivery of the Cogstate Rater Training Program. This person serves as a liaison between various functional groups and acts as a primary point of contact for sites, raters, and CROs.

What you will do

• Manage and execute tasks in line with company SOPs and regulatory standards
• Maintain accurate record keeping of all tasks and site communications
• Follow study changes and re-prioritize assignments
• Mentor junior study team members and oversee their work output
• Support Rater Services Managers with minimal oversight
• Act as primary point of contact for sites, raters, and CRO from study start-up through close-out
• Drive activities to ensure timely delivery of project tasks and client deliverables
• Provide direct communication and operational support to site level staff
• Manage and deliver phase I-III clinical trials
• Assume a Rater Training Lead role for small to medium size studies

Required qualifications

• Bachelor's degree and/or 3+ years of relevant experience
• 2+ years’ work experience, related to clinical trials
• Ability to multi-task, being highly organized and methodical, with attention to detail
• Strong people skills within the team and with customers and third-party providers
• Demonstrated ability to learn quickly, work independently, plan and be proactive
• Strong level of computer literacy
• Ability to thrive in a fast-paced, growing environment
• Written and oral communication skills for operational support and conflict resolution
• Eye for detail and problem solving
• Impeccable record keeping and compliance to procedures
• High level of computer literacy (Excel/Office savvy)

Nice to have

• Study start up experience
• CRA/CRO experience
• Project Management, or service-related industry experience
• Experience working with clinical software

Benefits

• Remote Work Practices
• 20 days of vacation leave
• 10 days of personal leave
• 10 paid public holidays
• 401(k) Matching up to 3% of yearly salary
• Health, Dental & Vision Coverage
• Free vision insurance for all full-time employees
• 100% employer sponsored Short-Term & Long Term Disability Life Insurance
• Healthcare and Dependent Care Flexible Spending Accounts
• Learning & Development Opportunities

About the company

Cogstate advances the science of brain health by providing digital cognitive assessments used in more than 150 countries and over 2,000 clinical trials. The global team works to solve complex challenges in brain health assessment.