Marketing Operations Specialist

The role

This role supports campaign execution, AI-enabled workflows, KPI reporting, and process documentation. You will work at the intersection of process, people, and technology by managing marketing automation and CRM data.

What you will do

• Support campaign setup and execution across HubSpot and Salesforce
• Support segmentation, workflows, campaign management, data hygiene, and database maintenance
• Build and maintain recurring marketing reports and dashboards using Tableau and Google Sheets
• Identify and resolve account, contact, campaign, and engagement data issues
• Use Claude and other AI tools to improve research, analysis, documentation, and workflows
• Manage assigned projects and tasks in Monday.com
• Create and maintain SOPs, playbooks, and process documentation in Confluence
• Align to organization policies and procedures
• Follow Information Security practices

Required qualifications

• Working knowledge of HubSpot and Salesforce
• 5 years of work experience in B2B or D2C marketing ops, martech or rev ops
• Tableau
• Claude
• Monday.com
• Google Workspace
• AI fluency
• Clear communication and proactive escalation of blockers
• Ability to own projects from briefing through delivery with minimal hand-holding

Nice to have

• Able to follow established SOPs while identifying gaps, inefficiencies, data issues, and opportunities to improve or automate workflows
• HubSpot certifications
• Demonstrated success in HubSpot and / or Salesforce management

Before you apply

• Reliably commute or planning to relocate before starting work
• Connect with Talent Acquisition
• Meet with the Hiring Manager
• Behavioral Interview(s)
• Case Study

About the company

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs. The company improves collaboration and reduces burden through an enterprise approach that streamlines payer-provider decision-making.