Broker Dealer Operations, Senior Associate

The role

You will serve as a subject-matter expert within the Coinbase Capital Markets team supporting the U.S. equities brokerage business. You will manage complex operational workflows, perform reconciliations, and partner with internal teams to improve tooling and processes.

What you will do

• Own recurring broker-dealer operations workflows including reconciliations, corporate actions, securities transfers, account maintenance, error processing, and regulatory reporting support.
• Perform daily order, trade, position, balance, and cash reconciliations between Coinbase and Apex records.
• Investigate breaks, document root causes, and drive resolution to closure.
• Manage complex exceptions and time-sensitive incidents by coordinating remediation across multiple departments.
• Build and maintain audit-ready documentation including SOPs, runbooks, control checklists, and process maps.
• Partner with Product and Engineering to define operational requirements, test new functionality, and validate launch readiness.
• Identify systemic failure modes and lead process-improvement initiatives to reduce manual work and strengthen operational resilience.

Required qualifications

• 5+ years in financial services operations, broker-dealer operations, clearing and settlement, trade support, or a related operational control function.
• Direct experience in the U.S. equities trade lifecycle (order processing, settlement, positions, cash movements, corporate actions, securities transfers).
• Ability to independently manage complex operational issues across multiple systems.
• Track record of authoring or materially improving SOPs, runbooks, controls documentation, or audit-support materials in a regulated environment.
• Hands-on experience with clearing firm or broker-dealer systems (Apex Clearing, Apex Ascend, or equivalent).
• Working proficiency in SQL, Jira, and data-quality or workflow-automation tooling.
• Experience partnering with Engineering and Product to convert operational requirements into tooling, alerts, dashboards, or automated workflows.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs.

Benefits

• medical
• dental
• vision
• 401(k)
• equity
• bonus eligibility

Before you apply

• Candidates may submit a maximum of 3 applications within a 6-month period.

About the company

Coinbase is a remote-first, but not remote-only company. The company is on a mission to increase economic freedom.