Manager, Revenue Operations Systems

The role

The Manager, Revenue Operations Systems will own the architecture, build, and integration of the tools and data model for Sales, Marketing, and Customer Success. This is a hands-on role designing data governance architecture and building the reporting infrastructure used by leadership.

What you will do

• Own implementation, integrations, workflow design, and management of the revenue tech stack.
• Ensure systems are optimized for performance and scale.
• Oversee integrations across the tech stack to ensure seamless data flow.
• Develop and implement automation workflows to reduce manual work.
• Own the Salesforce data model and governance architecture.
• Build and maintain the reporting layer for pipeline health, forecast, and quota attainment.
• Manage the RevOps request queue, including intake, triage, and prioritization.
• Manage a backlog of systems debt.
• Collaborate with teams to align system capabilities with business needs and provide training.
• Own end-to-end tooling evaluation and cross-functional project ownership.

Required qualifications

• 5+ years in revenue operations, sales operations, business systems, or a comparable systems-ownership role in B2B SaaS.
• Track record as the primary owner of a revenue tech stack.
• Deep Salesforce administration experience (Admin certification or equivalent).
• Hands-on experience with Tableau or similar BI tools for advanced data visualization.
• Experience with a sales engagement platform such as SalesLoft or Outreach.
• Experience integrating a revenue stack across tools.
• Excellent communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Focus on quality and rigor.
• Ability to prioritize requests for development work based on business needs.
• Strong project management skills.

Nice to have

• Apex or scripting experience
• CPQ or quoting configuration
• Gong
• ZoomInfo
• Retool or similar low-code app building
• Mixpanel or comparable product analytics
• Chili Piper
• Zendesk
• HubSpot
• LinkedIn Sales Navigator

About the company

CoLab helps mechanical engineering teams bring life-changing products to market sooner by building AI for engineers. Based in St. John’s, Newfoundland, the company has grown to a team of 250+.