Senior Maintenance Technician-Cortland Mallard Creek

The role

You will serve as a technical leader providing advanced troubleshooting and repair for building systems. You will mentor junior technicians and support the Service Manager to ensure the property is safe and well-maintained.

What you will do

• Mentor and support Service Technicians and assist in leading maintenance operations.
• Serve as acting lead in the Service Manager's absence.
• Diagnose and repair advanced issues in electrical, plumbing, HVAC, appliances, and general building systems.
• Address unsafe conditions and ensure timely corrective action by the team.
• Monitor and report on building and security systems, including automatic doors and cameras.
• Perform and oversee preventative maintenance on HVAC and building equipment.
• Manage inventory of tools, supplies, and spare parts.
• Participate in on-call rotations and respond to property and resident emergencies.
• Provide professional, high-quality customer service to residents.
• Document all work completed and report recurring issues.

Required qualifications

• Universal EPA certification is required
• High school diploma or equivalent required
• 3 – 5+ years of experience in maintenance, facilities, or multi-family housing
• Advanced skills in electrical, plumbing, HVAC, appliance repair, and general building systems
• Ability to mentor staff and support daily departmental leadership
• Strong troubleshooting, communication, and customer service abilities
• Ability to safely use tools, lift heavy items, climb ladders, and work in various weather conditions
• Willingness to participate in on-call and emergency response schedules

Nice to have

• CPO is preferred

About the company

Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm. It is recognized as one of the top 10 multifamily owners and operators in the US.