Law Office Administrator - Louisville, KY

The role

You will serve as the primary point of contact for incoming client inquiries and manage attorney calendars. You will also handle client data, office organization, and financial processing.

What you will do

• Serve as the primary point of contact for incoming client inquiries
• Schedule, confirm, and reschedule consultations
• Manage attorney calendars to maximize efficiency
• Conduct timely follow-up with prospective clients
• Deliver a professional, empathetic intake experience
• Enter and maintain accurate client data in our Case Management System
• Monitor and respond to calls, emails, and voicemails promptly
• Maintain an organized office and reception space
• Coordinate couriers, process servers, and marketing materials
• Process deposits, invoices, and check requests

Required qualifications

• High school diploma or GED
• Strong communication and client service skills
• Highly organized with strong attention to detail
• Ability to multitask and manage competing priorities
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Professional presence and dependable attendance

Nice to have

• Experience in a law office, medical office, or professional setting

Benefits

• Medical Plans: including HDHP, PPO, HSA and FSA
• Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance
• 401(k) Savings with Employer Matching
• Paid time off
• Participate in our Wellness Program and potentially earn Employer Paid health premiums!

About the company

Cordell & Cordell is a large national firm focused on family law. The firm prioritizes work-life balance and helping families navigate challenging times.