Account Manager - Engaged - New York

The role

The Account Manager owns a portfolio of 15–30 active customer accounts. You will manage the health, retention, renewal, and expansion of these accounts across infrastructure and software.

What you will do

• Own and grow a portfolio of 15–30 billing customers across CoreWeave infrastructure and Weights & Biases software.
• Drive expansion and retention across your book to protect and grow recurring revenue.
• Identify, shape, negotiate, and close expansion opportunities within existing accounts.
• Build and maintain multi-threaded relationships across technical and business stakeholders.
• Monitor account health, usage, and consumption trends to reduce churn risk.
• Orchestrate CoreWeave resources to resolve issues and unlock growth.
• Lead commercial conversations and negotiations for renewals and expansions.
• Forecast and report on portfolio revenue, renewals, and expansion pipeline.
• Partner cross-functionally to deliver customer outcomes.

Required qualifications

• 6+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets.
• Experience managing a book or portfolio of multiple active customer accounts simultaneously.
• Demonstrated track record of driving retention, renewals, and expansion revenue.
• Experience negotiating and closing commercial deals, including renewals and upsell/expansion.
• Comfortable working across both infrastructure and SaaS/software motions.
• Experience consistently meeting or exceeding revenue and retention goals.
• Bachelor’s degree or equivalent practical experience.

Nice to have

• Experience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platforms.
• Experience managing both infrastructure and SaaS customers within the same book of business.
• Familiarity with consumption- or usage-based revenue models.
• Familiarity with large-scale compute, bare metal, inference, or AI platform offerings.

Benefits

• Medical, dental, and vision insurance - 100% paid by CoreWeave
• Company-paid Life Insurance
• Voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement
• Ability to Participate in Employee Stock Purchase Program (ESPP)
• Mental Wellness Benefits through Spring Health
• Family-Forming support provided by Carrot
• Paid Parental Leave
• Flexible, full-service childcare support with Kinside

Before you apply

• This position requires access to export controlled information.
• Must be a U.S. person, eligible to access export controlled information without authorization, or eligible and likely to obtain required export authorization.

About the company

CoreWeave is The Essential Cloud for AI. Founded in 2017, it became a publicly traded company in March 2025.