Client Support Engineer II - Atlanta

The role

The Client Support Engineer II serves as a primary technical resource for a key client environment. You will manage Microsoft technologies, provide hands-on troubleshooting, and act as a trusted advisor to client stakeholders.

What you will do

• Serve as the primary technical point of contact for a client environment of 300–400 users
• Manage Identity and Access across Microsoft Entra ID
• Own and maintain Intune environments including device management and policy creation
• Support and manage Microsoft 365 including Teams and Exchange Online
• Work within Azure supporting cloud infrastructure and virtual machines
• Provide hands-on support and troubleshooting for Windows and macOS, hardware, and networking
• Troubleshoot escalated technical issues across endpoints, access, applications, and connectivity
• Lead client-facing initiatives such as deployments and infrastructure changes
• Perform proactive system checks, lifecycle management, and licensing reviews
• Partner with client stakeholders to align on priorities and long-term improvements

Required qualifications

• 5+ years of experience in IT support, systems engineering, or MSP environments
• Strong hands-on experience with Microsoft Entra ID
• Strong hands-on experience with Microsoft Intune
• Strong hands-on experience with Microsoft 365
• Strong hands-on experience with Microsoft Azure
• Experience supporting mid-sized environments of 200+ users
• Strong troubleshooting skills across endpoints, user access, and cloud-based environments
• Ability to manage both reactive support and proactive system improvements
• Strong communication skills to work directly with client stakeholders
• Ability to work independently in a client environment while collaborating with teams

Nice to have

• Azure certification (AZ-104)

Benefits

• Health, Dental, & Vision
• Flexible Spending Account (FSA)
• 401k
• Health Reimbursement Account (HRA)
• Health Savings Account (HSA)
• Life Insurance
• Disability Insurance
• Paid Parental Leave
• Holiday Pay
• Flexible Vacation & Sick Days
• Observed company holidays, including a day off on your birthday
• Spot bonuses for demonstrated excellence

Before you apply

• Candidate must be located in or near the Peachtree Corners, GA Area
• Direct applicants only; no recruitment agencies or third-party recruiters

About the company

Coretelligent partners with growing, highly regulated organizations to provide secure and dependable IT environments. Their work spans managed IT, cybersecurity, cloud, and strategy.