Client Support Engineer II - Houston

The role

You will serve as the primary technical resource and trusted advisor for a key client environment of 300–400 users. You will manage Microsoft technologies including Entra ID, Intune, Microsoft 365, and Azure while providing hands-on support and proactive system management.

What you will do

• Serve as the primary technical point of contact for a client environment
• Manage Identity and Access across Microsoft Entra ID
• Own and maintain Intune environments
• Support and manage Microsoft 365 including Teams and Exchange Online
• Work within Azure supporting cloud infrastructure and virtual machines
• Provide hands-on support and troubleshooting for Windows and macOS, hardware, and networking
• Troubleshoot and resolve escalated technical issues
• Lead client-facing initiatives such as deployments and infrastructure changes
• Perform proactive system checks and lifecycle management
• Partner with client stakeholders to align on priorities

Required qualifications

• 5+ years of experience in IT support, systems engineering, or MSP environments
• Strong hands-on experience with Microsoft Entra ID
• Strong hands-on experience with Microsoft Intune
• Strong hands-on experience with Microsoft 365
• Strong hands-on experience with Microsoft Azure
• Experience supporting mid-sized environments (200+ users)
• Strong troubleshooting skills across endpoints, user access, and cloud-based environments
• Ability to manage both reactive support and proactive system improvements
• Strong communication skills to work directly with client stakeholders
• Ability to work independently in a client environment while collaborating with teams

Nice to have

• Azure certification (AZ-104)

Benefits

• Health, Dental, & Vision
• Flexible Spending Account (FSA)
• 401k
• Health Reimbursement Account (HRA)
• Health Savings Account (HSA)
• Life Insurance
• Disability Insurance
• Paid Parental Leave
• Holiday Pay
• Flexible Vacation & Sick Days
• Observed company holidays, including a day off on your birthday
• Spot bonuses for demonstrated excellence

Before you apply

• Candidate must be located in or around the Houston metro area
• Direct applicants only; no recruitment agencies or third-party recruiters

About the company

Coretelligent takes ownership of the technology clients rely on, partnering with growing, highly regulated organizations. Their work spans managed IT, cybersecurity, cloud, and strategy.