Claims Administrator

The role

You will manage a caseload of medical-only Workers' Compensation claims from start to finish. You will communicate with injured workers, medical providers and clients to resolve claims efficiently.

What you will do

• Review and evaluate medical-only claims to understand what occurred
• Communicate with injured workers, medical providers, and clients
• Document claim activity accurately and consistently following CBCS Best Practices
• Make timely decisions within your assigned authority to resolve claims efficiently
• Submit required state EDI filings and support Medicare compliance
• Identify when a claim should be upgraded for further investigation or lost-time consideration
• Evaluate potential subrogation opportunities and escalate when appropriate
• Meet performance benchmarks for contact, reserving, and claim closure

Required qualifications

• Experience in a professional setting
• Strong attention to detail, organization, and communication skills
• Comfortable managing multiple priorities and navigating documentation
• Able to work independently and as part of a team
• Dependable, motivated, and eager to learn

Nice to have

• Prior claims or insurance experience

Benefits

• Medical, dental, and vision insurance
• Flex Spending or HSA
• 401(k) with company match
• Profit-sharing/defined contribution (1-year waiting period)
• PTO and paid holidays
• Company-paid short-term and long-term disability
• Maternity and parental leave
• Subsidized parking
• Company-paid term life and accidental death insurance

Before you apply

• Training is provided, so no insurance experience is required

About the company

Cottingham & Butler Claims Services, a division of Cottingham & Butler, sells a promise to help clients through life's toughest moments. The company describes itself as a growth company guided by a culture of "better every day."