Condition Management Account Coordinator

The role

You will answer inbound calls and make outbound telephonic calls to participants enrolled in the Condition Management Program. You will also assist participants via email and online messaging.

What you will do

• Answer participants inquiries
• Assist participants via email and online messaging
• Accurately document participant communications

Required qualifications

• Strong verbal and written skills
• Detail oriented

Nice to have

• Experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants
• Background in customer service

Benefits

• Medical, Dental, Vision Insurance
• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/ Defined Contribution (1-year waiting period)
• PTO/ Paid Holidays
• Company-paid ST and LT Disability
• Maternity Leave/ Parental Leave
• Subsidized Parking
• Company-paid Term Life/ Accidental Death Insurance

About the company

Cottingham and Butler’s Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity. They provide biometric screenings, technology, programming, and health coaching.