Condition Management Account Coordinator

Iowa City, Iowa, United States. Posted 4 months ago

The role

You will answer inbound calls and make outbound telephonic calls to participants enrolled in the Condition Management Program. You will also assist participants via email and online messaging.

What you will do

Answer participants inquiries
Assist participants via email and online messaging
Accurately document participant communications

Required qualifications

Strong verbal and written skills
Detail oriented

Nice to have

Experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants
Background in customer service

Benefits

Medical, Dental, Vision Insurance
Flex Spending or HSA
401(k) with company match
Profit-Sharing/ Defined Contribution (1-year waiting period)
PTO/ Paid Holidays
Company-paid ST and LT Disability
Maternity Leave/ Parental Leave
Subsidized Parking
Company-paid Term Life/ Accidental Death Insurance

About the company

Cottingham and Butler’s Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity. They provide biometric screenings, technology, programming, and health coaching.