Contractor Service Coordinator

The role

You will process applications, policy updates, payments, and billing activities for customers in insurance programs. You will communicate with customers, business partners, insurance carriers, and internal team members to resolve issues and provide support.

What you will do

• Process applications, policy updates, payments, and billing activities
• Review coverage information for accuracy and coordinate updates
• Communicate with customers, business partners, insurance carriers, and internal team members
• Handle inbound calls and assist customers with policy and renewal questions

Required qualifications

• Strong verbal and written communication skills
• Ability to learn new processes, products, and industry knowledge quickly
• Ability to prioritize tasks and stay organized in a fast-paced environment
• Strong analytical, problem-solving, and teamwork skills

Nice to have

• Experience in the transportation industry
• Experience in commercial/personal lines insurance
• Excellent customer service or client support experience

Benefits

• Medical, Dental, Vision Insurance
• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/Defined Contribution (1-year waiting period)
• PTO/Paid Holidays
• Company-paid ST and LT Disability
• Maternity Leave/Parental Leave
• Subsidized Parking
• Company-paid Term Life/Accidental Death Insurance

About the company

Cottingham & Butler sells a promise to help clients through life's toughest moments. They aim to hire, train, and grow the best professionals in the industry.