Senior Product Manager II

The role

You will lead improvements, innovations, and new program launches for the Coupang Taiwan shopping experience on the mobile app and website. You will work with designers, data analysts, and business stakeholders to build products that attract and retain customers.

What you will do

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.
• Lead the entire product lifecycle from ideation to launch.
• Define product requirements, identify use cases, and establish success metrics.
• Develop hypotheses to innovate on customer experience.
• Work with designers to push user experience boundaries.
• Validate hypotheses through experimentation with user input and business output metrics.
• Drive new product development with clear objectives and timelines.
• Foster cross-functional collaboration across teams using project management methodologies.

Required qualifications

• Bachelor's degree in engineering or other technical disciplines, or equivalent experiences.
• At least 6 years of product management experience.
• Analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.
• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.
• A bias for action and a willingness to roll up your sleeves to get things done.
• Strong business acumen and the ability to communicate effectively and influence others.
• Excellent written and verbal communication skills.

Nice to have

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).
• Experience leading cross-functional projects to address ambiguous business and customer problems.
• Ability to leverage data (e.g., Excel, SQL) to frame problems and draw insights.
• Proficiency in both English and Mandarin.

Before you apply

• Recruitment process includes Application Review, Job Fit Interview, Focus Interview, and Offer.
• Job posting may be closed prior to the stated end date if all openings are filled.
• Coupang may rescind an offer if a candidate is found to have submitted false information.

About the company

Coupang is a fast-growing retail company aiming to build the future of commerce. It has a startup culture with the resources of a large global public company.