Senior HRM Manager (Taoyuan)

The role

The Senior HRM Manager oversees HQ operations and ensures global consistency in HR systems. This role manages core HR processes including Payroll, C&B, and Workday while providing data-driven insights to leadership.

What you will do

• Oversee the HQ HRM team operations and manage strategic coordination of tasks
• Execute company-wide HR strategies by collaborating with Strategy and Planning teams
• Maintain consistency in HR processes across all business locations
• Facilitate cross-departmental collaboration to ensure smooth execution of HR policies
• Provide regular data-driven reports and feedback to senior management
• Lead and develop a high-performing team
• Oversee training, attendance, and management of HR system data accuracy

Required qualifications

• Bachelor's degree
• 10+ years of total HR experience with a focus on HRM operations
• 5+ years of experience in a people management role, leading and developing HR teams
• Ability to solve complex problems through strategic thinking and cross-functional partnerships
• Strong drive to attain challenging operational targets and ensure organizational compliance
• Extensive experience in managing Payroll, Compensation & Benefits, and HR systems such as Workday

Nice to have

• General understanding of business operations across key areas such as finance, legal, logistics, and tech
• Experience leading large-scale HR system implementations or process optimization projects
• Ability to thrive and manage HR operations within a fast-paced or start-up environment
• Excellent communication skills for reporting to and influencing senior leadership

Before you apply

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• This job posting may be closed prior to the stated end date for application if all openings are filled
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information

About the company

Coupang is reimagining the shopping experience with the goal of wowing each customer. Their services in Taiwan include Rocket Delivery and Rocket Oversea.