Senior Business Analyst

Tokyo, Japan. Posted 5 months ago

The role

This person will build analytical frameworks to support merchant acquisition and operational health for Rocket Now. They will design dashboards and reporting structures to track performance and provide insights to senior leadership.

What you will do

Monitor store-level operational metrics like online rate, prep times, and cancellation rates
Design data structures for Quarterly, Weekly, and Monthly Business Reviews
Identify underperforming stores and propose data-backed interventions
Design and maintain automated dashboards for senior leadership
Build scalable solutions in G-Suite and Microsoft Office
Query large-scale databases using SQL to answer business questions
Work as a thought partner to Account Management leadership
Provide analytical rigor to the territory planning process

Required qualifications

Significant experience in strategy, business intelligence, or data-driven analyst roles
Comfortable working independently with large, complex datasets
Strong proficiency in SQL
Advanced skills in Spreadsheets (Excel/Sheets) and Slides (PPT/Slides)
Experience designing KPIs and measurement frameworks
Business level English

Nice to have

Experience building automated dashboards in tools like Tableau, Looker, or similar BI platforms
Background in marketplaces, e-commerce, or food delivery
Proven experience turning raw data into compelling executive-level narratives
Comfort operating in a fast-paced, ambiguous environment where priorities evolve quickly
Business level Japanese

About the company

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc., a US-based technology company. It operates the Rocket Now food delivery service in Japan.