Principal, Business Analyst

The role

You will drive data-driven decision-making across Coupang Taiwan's retail organization. You will partner with Merchandising, Pricing, Supply Chain, and Operations teams to analyze performance and optimize business outcomes.

What you will do

• Analyze retail KPIs including sales, margin, inventory turns, and customer behavior
• Provide actionable insights to improve category growth, profitability, and operational efficiency
• Build dashboards and reports to monitor business performance
• Support pricing strategy through competitive benchmarking and elasticity analysis
• Evaluate promotional effectiveness and ROI
• Partner with merchandising teams to optimize assortment and pricing decisions
• Analyze inventory health, demand forecasting accuracy, and replenishment efficiency
• Identify risks such as stockouts and overstock and propose mitigation strategies
• Support strategic initiatives such as new category launches or market expansion
• Translate business requirements into data solutions

Required qualifications

• Bachelor’s degree in Business, Economics, Statistics, Engineering, or related field
• 8+ years of experience in business analytics, consulting, e-commerce, or retail
• Strong analytical skills with proficiency in Excel and SQL
• Experience working with large datasets and building dashboards (e.g., Tableau, Power BI)
• Strong problem-solving skills and attention to detail

Nice to have

• Experience in e-commerce or fast-paced retail environments
• Familiarity with pricing, merchandising, or supply chain analytics
• Proficiency in other data analytic tools
• Strong communication skills in English

Before you apply

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• This job posting may be closed prior to the stated end date for application if all openings are filled
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information

About the company

Coupang is one of the world’s fastest-growing e-commerce platforms. In Taiwan, Coupang is rapidly expanding its retail business.