[Rocket Now] B2B Enterprise Account Manager

Tokyo, Japan. Posted 4 months ago

The role

This person will perform strategic account management for major food franchise chains, restaurant companies, and corporate clients in Japan. They will drive GMV growth and market share through partnership building and long-term business value creation.

What you will do

Identify and prioritize strategic accounts
Analyze major food franchises and restaurant companies in Japan
Formulate account plans based on sales scale and growth potential
Build long-term relationships with franchise headquarters and executives
Lead negotiations and consensus building at the HQ level
Provide sales proposals, presentations, and demos based on customer needs
Design solutions based on ROI and LTV analysis
Lead headquarters negotiations for contract renewals and expansions
Coordinate with Finance, Legal, and Global teams
Support onboarding, store deployment, and operational improvements

Required qualifications

Bachelor's degree in business, marketing, or related fields
Advanced business communication skills in Japanese
English language skills
3+ years of B2B/enterprise sales experience in food or tech industry
Deep understanding of Japanese business manners and negotiation customs
Experience using CRM such as Salesforce or HubSpot
Advanced presentation and proposal creation skills
Ability to independently design and drive sales cycles
Cross-cultural communication and relationship building skills
High ownership and entrepreneurial mindset
Persistence and results toward KPI achievement
Ability to structure and solve complex business problems

Nice to have

Experience in the food and beverage industry
Experience in food delivery, POS, or restaurant SaaS
Network within the Japanese franchise or F&B industry
Experience launching new markets or new businesses
Experience in startups or high-growth tech companies

About the company

CP One Japan is the Japanese subsidiary of Coupang, Inc., a Fortune 150 technology company listed on the NYSE. They operate the Rocket Now food delivery service in Japan.