Catalog Operation Management Specialist(營運管理組長)

The role

This role manages a 5–10 member team overseeing daily operations, performance, and training. The focus is on maintaining high-quality data production by diagnosing workflow bottlenecks and optimizing processes.

What you will do

• Lead a team of 5–10 members with a high degree of ownership.
• Independently manage manpower allocation and daily operations.
• Monitor team attendance and conduct performance evaluations.
• Oversee the accuracy and output rate of team deliverables.
• Identify bottlenecks and implement continuous improvements.
• Design and execute internal training programs.
• Complete tasks assigned by supervisors to support departmental goals.

Required qualifications

• Strong product intuition and understanding of category attributes.
• Capable of performing independent offline/online product analysis and competitive research.
• Strong logical reasoning with the ability to manage complex data.
• Self-starter who can adapt to changes and lead the team toward targets.
• Ability to work independently and solve problems under pressure.
• Able to prioritize tasks effectively in a multi-tasking environment.
• Familiar with SOPs.
• Analytical skills to independently diagnose workflow issues and propose optimization strategies.
• Genuine interest in e-commerce operations and market trends.

Nice to have

• Advanced Excel skills for data analysis (e.g., XLOOKUP, COUNTIFS).
• 2–3 years of office-based experience in administration or management.
• Proven experience in leading, coaching, or training team members.
• Prior experience in a supervisory or management role.

Before you apply

• Application Review - Job Fit Interview - Focus Interview – Offer
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information.
• Those eligible for employment protection may receive preferential treatment in accordance with applicable laws.

About the company

Coupang is reimagining the shopping experience with the goal of wowing each customer. Their services in Taiwan include Rocket Delivery and Rocket Oversea.