[쿠팡] 이커머스 상품 데이터 및 운영 PMO (Senior / 영어 가능자)

The role

This person will manage strategic business requirements and establish guardrails for the product data operation organization. They will perform quantitative resource scheduling, lead cross-functional projects, and coach junior PMs.

What you will do

• Integrate and manage strategic requirements and establish guardrails
• Perform quantitative resource scheduling and SLA/Throughput management
• Lead cross-functional and asynchronous projects using Jira, Confluence, and Slack
• Systematize operation processes to reduce defect rates and maximize efficiency
• Provide leadership and coaching to junior PMs

Required qualifications

• 5+ years of experience in project/program management (PM/SPM/PMO) in e-commerce catalog, back-office, or large-scale operation/Intake organizations
• Experience in quantitative capacity planning, FTE modeling, and SLA management
• Ability to use Direct SQL for backend DB queries and data-driven decision making
• Ability to communicate via asynchronous online environments like Jira, Confluence, and Slack
• Proactive leadership with experience coaching junior PMs
• Business English communication skills for collaboration with global developers (English interview required)

Nice to have

• Deep understanding of e-commerce catalog, marketplace, or product data pipeline domains
• Proven success in improving throughput or reducing defects through system/automation
• Experience designing and building standard workflows using Jira Automation, Confluence, or Asana
• PMP or SQLD certification
• Global platform PMO experience

Before you apply

• English interview is mandatory
• Employment may be restricted if legal qualifications for recruitment or job performance are not met
• Hiring may close early once recruitment is complete

About the company

Coupang exists to realize customer wow. It is a fast-growing e-commerce company and a global large-cap company based on startup culture.