Camp manager [L5]

The role

You will lead and scale regional fulfillment and logistics operations. You will drive process improvements and manage cross-functional logistics projects.

What you will do

• Oversee day-to-day fulfillment and logistics operations across a designated area.
• Ensure adherence to safety standards, delivery timelines, and quality benchmarks.
• Identify operational bottlenecks and implement methodologies to optimize workflow efficiency.
• Analyze supply chain data and KPIs to forecast capacity and mitigate risks.
• Present actionable insights to executive leadership.
• Champion high-impact logistics initiatives by aligning diverse stakeholders.

Required qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Industrial Engineering, or a related field (equivalent practical experience also welcomed).
• 8+ years of experience in logistics operations, supply chain management, warehousing, or fulfillment network management.
• Excellent communication and storytelling skills.

Nice to have

• Experience working and collaborating with diverse, high-performing teams in a rapidly growing or hyper-growth environment.
• Strong analytical skills with the ability to dive deep into fulfillment data, extract insights, and deploy scalable solutions.
• Experience managing complex logistics projects while leading and influencing various stakeholders, from frontline associates to corporate leadership.
• Demonstrated commitment to operational excellence, workplace safety, and exceptional leadership.
• Proven ability to mentor, coach, and develop both junior supervisors and senior operations leaders.

Before you apply

• Recruitment process includes Application Review, Phone Interview, and Onsite or Virtual Onsite Interview.
• Job posting may be closed prior to the stated end date if all openings are filled.
• Coupang may rescind an offer if a candidate is found to have submitted false information.
• Recipients of veteran’s benefits or the disabled may receive preferential treatment in accordance with applicable laws.

About the company

Coupang is reimagining the shopping experience with the goal of wowing each customer. Their services in Taiwan include Rocket Delivery and Rocket Oversea.