Staff Product Designer

The role

You will solve customer pain points in a rapidly changing business environment. You will own the entire product creation process from ideation to final development using design thinking.

What you will do

• Lead overall design projects while communicating with Business, Engineering, and Product teams.
• Be proactive in establishing product vision and roadmap and play a strategic role in decision-making processes.
• Improve processes more efficiently through collaborations with other design leaders of Product UX teams.
• Set a priority for improvement directions by identifying and analyzing problems of the current products and services.
• Assure design quality and suggest directions for improvement.

Required qualifications

• BA in Graphic Design, Interaction Design, Industrial Design, HCI, Computer Science, Psychology, or equivalent degree/experience
• Excellent portfolio of typography, interaction design, visual design, and user research
• Ability to skillfully utilize design tools such as Figma and Adobe
• 8+ years of experience in product design
• Experience in leading other designers in the team level projects
• Experience in building the overall strategy of projects and creating the basis of deliverables
• Excellent communication and storytelling skills
• Proficient in Mandarin and English

Nice to have

• Experience in working and collaborating with diverse teams in a rapidly growing environment
• Experience in launching a project from scratch by utilizing insights earned from UX research
• Ability to analyze data and reflect the result in the design
• Experience in implementing/managing complex projects while leading various stakeholders
• Extensive knowledge of e-commerce enabling a multi-dimensional understanding of customers, sellers, and business
• Ability to show commitment at work and exert leadership

Before you apply

• Application Review
• Job Fit Interview
• Focus Interview
• Offer
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information

About the company

Coupang is reimagining the shopping experience with the goal of wowing each customer. Their services in Taiwan include Rocket Delivery and Rocket Oversea.