HR Management, Specialist

Tokyo, Japan. Posted 2 months ago

The role

This person will lead projects related to operations and system changes. They will perform incentive calculations, data analysis, and create presentation materials to support business and organizational decision-making.

What you will do

Plan, promote, and manage progress of projects regarding operations and system changes
Coordinate, communicate, and build consensus with related departments and stakeholders
Operate and calculate incentive programs
Collect, research, and analyze information internally and externally
Maintain and improve data management and reporting foundations
Provide data analysis and insights for project promotion and decision-making
Create presentation materials, reports, and proposals for management and internal stakeholders
Plan and execute measures for business process improvement and operational efficiency
Participate in and lead ad-hoc projects necessary to achieve organizational and business goals

Required qualifications

3 or more years of experience in sales management, sales operations, or back office at a business company
Experience in data aggregation, analysis, and dashboard creation using Excel or Google Sheets
Logical thinking and problem-solving skills to extract issues from data and propose/execute improvements
Direction skills to involve multiple stakeholders and manage operations smoothly
Ability to perform accurate and fast administrative and settlement tasks
High communication and coordination skills to collaborate smoothly with internal and external stakeholders
Bachelor's degree or higher

Nice to have

Experience in building and operating BI tools (Tableau, Looker, etc.) or CRM (Salesforce, etc.)
Experience in BPO or agency operational management and settlement tasks
Experience leading business process improvement projects in the IT/tech industry
Team leader or management experience

About the company

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc., a Fortune 150 technology company listed on the NYSE. The company operates the Rocket Now food delivery service in Japan.