Manager, Taiwan Pricing Operation

The role

This role leads a team of junior PM and operators to build, launch and scale new initiatives for the Coupang Pricing system. The manager will create scalable and automated solutions for program management and drive operational performance improvements.

What you will do

• Create scalable and automated solutions for end-to-end management of new programs.
• Develop SOP for manual management where automation is not possible.
• Manage FTE and dispatch workers.
• Dive deep into the roots of issues and propose data-supported solutions.
• Drive improvement in operational performance.
• Lead projects to expand business and enhance customer and partner experiences.
• Communicate goals, roles, responsibilities, success metrics and outcomes to stakeholders.
• Influence and manage project teams, sub-teams and subject matter experts.
• Ensure multiple projects within program roadmap meet specified timelines.

Required qualifications

• Minimum 6 years of experience in program/project/process management or business operations
• English speaking and writing skill

Nice to have

• SQL building experience
• Korean speaking

About the company

Coupang is the employer for this role.