Analyst, Pricing Product Ops

The role

The Product Ops Analyst will support day-to-day execution, product testing, issue triage, and operational data analysis for the Pricing Product suite. You will ensure smooth operational workflows during feature rollouts.

What you will do

• Conduct operational User Acceptance Testing (UAT) before product releases to flag potential operational risks.
• Collect, categorize, and prioritize frontline operational bugs or product requests before escalating to PM/Engineering teams.
• Perform routine analytics on pricing tool performance, adoption rates, and operational error rates.
• Maintain up-to-date user guides, FAQs, and workflow diagrams for operational staff.

Required qualifications

• 1-3 years of experience in Operations, Business Analysis, or Support/Enablement roles.
• High attention to detail
• Strong execution capabilities

Nice to have

• SQL/Excel proficiency

Before you apply

• Application Review - Job Fit Interview - Focus Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

About the company

Coupang is reimagining the shopping experience with the goal of wowing each customer. Our services in Taiwan include Rocket Delivery and Rocket Oversea.