Director, Process Innovation

The role

Program Managers will own strategic, tactical, cross-functional projects and programs. This involves scoping project plans, developing processes, driving execution, and communicating status and risks to senior management.

What you will do

• Scope and create project plans
• Develop processes
• Coordinate and drive execution
• Communicate status, risks and process/product changes to senior management
• Coordinate across teams

Required qualifications

• Bachelor’s degree in business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field
• 10+ years of experience in program management, logistics, operations, supply chain, or transportation or equivalent professional or military experience
• Demonstrated experience leading and owning cross-functional programs
• Extensive experience owning the design, implementation, and optimization of initiatives
• Experience with data mining and data analysis
• Confidence operating in a highly ambiguous and iterative business space
• High attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Willingness to challenge and influence other stakeholders, including the organization leaders
• Ability to think strategically and execute methodically, in a fast-paced environment
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
• Ability to clearly communicate data insights to others

Nice to have

• MBA and work experience in dedicated project management
• Practical application of program management methodology including PMP/Lean Six Sigma/Kaizen
• Advanced knowledge of analytical tools such as SQL, Tableau, MS Excel, or Microsoft Access
• Demonstrated experience communicating data insights to others, including use of data visualization tools

Before you apply

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• This job posting may be closed prior to the stated end date for application if all openings are filled
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information

About the company

Coupang is an e-commerce company aiming to wow customers by making shopping, eating, and living easier. It is a fast-growing company with a startup culture and the resources of a large global public company.