[Coupang Financial] Director, Chief Privacy Officer

The role

This person will lead the company's privacy strategy and governance as the Chief Privacy Officer (CPO) and CIAP. They will manage personal and credit information protection, internal controls, and regulatory responses.

What you will do

• Oversee the establishment and operation of personal and credit information protection strategies and roadmaps
• Perform statutory duties as CPO and CIAP
• Monitor personal and credit information processing practices and lifecycles
• Lead internal control activities, risk assessments, and improvement measures
• Operate risk management systems for trustees and third-party providers
• Manage responses to inspections and investigations from regulatory agencies
• Support responses to ISMS-P, ISO 27001, and PCI DSS certifications
• Establish and implement privacy education programs for employees and management
• Develop privacy performance indicators and key risk indicators
• Report significant issues and legal violations directly to the CEO and Board

Required qualifications

• 15+ years of experience in privacy, credit information protection, information security, or IT security governance
• Leadership experience as a company-wide head or equivalent in financial companies, fintech, or credit information companies
• Meet the legal qualifications for CPO under privacy laws with verifiable career history
• No disqualification factors under the Act on Corporate Governance of Financial Companies
• High understanding and practical application experience of privacy, credit information, electronic financial transaction, and specialized credit finance laws
• Experience responding to regulatory inspections, internal controls, and reporting to management or the Board
• Experience executing data governance and trustee management in large-scale data processing environments
• Communication skills to explain complex legal and business risks and persuade stakeholders

Nice to have

• Experience as a legal CPO, CIAP, or equivalent statutory head
• Experience in specialized credit finance, credit cards, loans, deferred payment, electronic finance, or large-scale commerce environments
• Experience operating collection, use, and protection systems for individual and corporate credit information
• Experience with ISMS-P, ISO 27001, PIA audits/certifications or certifications like CIPP, CIPM, CISSP, CISA, or ISMS-P auditor
• Experience establishing or inspecting compliance systems for financial information security and electronic finance regulations
• Experience managing privacy risks related to cloud, data analysis, AI, machine learning, or mobile services
• Experience coordinating and resolving complex issues between regulators, audit, legal, and engineering organizations

Before you apply

• Must meet legal qualifications for the role
• Subject to company suitability screening and career verification
• Employment may be restricted if legal qualifications are not met

About the company

Coupang Financial (CFN) is an affiliate of Coupang, one of Asia's largest retailers, providing financial products and services to customers.