Director, Product Management (SCM Automation, Taiwan)

The role

This leader will own the strategy, roadmap, and execution of systems that determine ordering decisions across the retail supply chain. You will lead a team of Product Managers to build automated, model-driven decision systems using machine learning and AI.

What you will do

• Define and drive the long-term strategy and roadmap for Supply Chain Management Automation products.
• Lead product investments across ordering, replenishment, inventory, and procurement decision systems.
• Partner with Engineering and Data Science leaders to build scalable ML, optimization, and AI-powered products.
• Drive alignment across Retail, Buying, Instock, and Operations stakeholders.
• Establish product KPIs and ensure measurable business impact.
• Manage and develop a team of Product Managers.
• Partner with global teams, including Korea, to balance local innovation with platform standardization.
• Translate ambiguous operational problems into scalable product solutions.
• Leverage AI tools and data-driven insights to accelerate product development and decision-making.

Required qualifications

• 10+ years of Product Management experience in e-commerce, technology, supply chain, or related industries.
• Experience leading complex, data-driven products at scale.
• Proven track record partnering with Engineering and Data Science organizations.
• Experience managing Product Managers and leading cross-functional teams.
• Strong quantitative and analytical skills.
• Ability to work with large datasets and perform hands-on analysis.
• Excellent stakeholder management and communication skills.
• Professional proficiency in Mandarin Chinese and English

Nice to have

• Experience in Supply Chain Management, Inventory Management, Forecasting, Replenishment, or Procurement systems.
• Experience launching products involving machine learning, optimization, forecasting, or automation.
• Experience with AI-powered products, GenAI tools, or agentic systems.
• Experience in large-scale e-commerce or marketplace environments.
• Advanced degree in Engineering, Operations Research, Statistics, Economics, or a related quantitative field.

About the company

Coupang is reimagining the shopping experience with the goal of wowing each customer. Their services in Taiwan include Rocket Delivery and Rocket Oversea.